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Privacy Policy


We take your privacy extremely seriously

Lab Rescue respects and upholds the confidentiality of information and the privacy of individuals and is committed to user, visitor and customer privacy to the Lab Rescue web site at Because we gather important information from our users, visitors and customers, we have established this Privacy Policy as a means to communicate our information gathering and dissemination practices. By accessing this website, you acknowledge and agree to this Privacy Policy and also agree to the Terms of Use of the website located at   ("Terms of Use Agreement").


Information We Collect


We may require customers who visit our website and purchase products on our website (collectively the "Service") to give us contact information, which may include but is not limited to the customer's name, company name, address, phone number, email address, cookies, IP logs, billing information, billing name and address, credit card number, and other information as detailed below under "Personal Information" (collectively "Personal Information"). Besides the Personal Information, we may also collect other information regarding your use of the website. From time to time, we may also collect or ask for additional Personal Information, which will also be expressly included herein as Personal Information. You can opt out of providing this additional information by not entering it when asked or not using the website, although not providing it may hinder your ability to use the website.


You may also have the ability to update or remove your Personal Information by logging into the website and editing your Personal Information within your profile (to the extent one exists).  However, archival or backup copies of said information will not cease to exist and Lab Rescue shall not be liable for any problems in this editing process.


Information collected is used to provide and maintain the website and is used at Lab Rescue's discretion. This Information can also be used to contact you to further discuss interest in our company, the services we provide, and to send information regarding Lab Rescue, its products and other activities such as promotions and events.  You may be invited to receive email correspondence by providing an email address. Your email address and any Personal Information will not be distributed or shared with third parties unless it is to transact such business as you have contracted us to do, to comply with legal processes and/or law enforcement requests, or to conduct any business as Lab Rescue, in its sole discretion, deems reasonable.


Lab Rescue may also email (or send via other methods) information regarding updates to the website, newsletters, advertisements, or other correspondence. Despite unsubscribing from such list, Lab Rescue may send confirmation emails if you order online and may need to contact you by phone, email or regular mail with questions or issues concerning your order. Any opt-out by you is not deemed valid until processed by Lab Rescue. Lab Rescue shall not be liable for problems arising from the opt-out procedure.


We acknowledge that you have the right to control how your Personal Information is collected and used.


Personal Information


The type of Personal Information that may be collected or submitted to Lab Rescue includes, but is not limited to the following:


  • Your name, current address, email address, telephone/cell phone number;

  • The type of browser used when you visit our website


Other information you provide is not required by us but may assist with responding to your request more effectively.


Keeping a Record of Personal Information


Depending on the product you have acquired, it may be necessary to keep a record of the transaction for business purposes or to enable us to respond to your concerns.

We may hold Personal Information for the following purposes:


  • To respond to inquiries;

  • To analyze our website usage.


Our Disclosure of Your Information/Security


Although Lab Rescue uses industry standard practices to protect your Personal Information, due to technical limitations, WE DO NOT REPRESENT, WARRANT AND/OR GUARANTEE THAT PERSONAL INFORMATION WILL REMAIN SECURE. Therefore, we cannot and do not guarantee, and you should not expect, that your Personal Information or private communications will always remain private.  Notwithstanding this, as a matter of policy, we NEVER sell or rent any Personal Information about you to any third party.


The following describes some of the ways that your Personal Information may be disclosed and you expressly agree that your Personal Information may be disclosed by Lab Rescue in the following ways:


  • Advertisers.  We may internally gather data across all of our website's visitors and keep a record of your usage habits.  As a result, we may disclose some limited, non-specific Personal Information to third parties for marketing and promotional purposes. However, in these situations, we do not disclose to these entities any information that could be used to identify you personally. Certain information, such as your name, email address, address and telephone number are NEVER disclosed to advertisers.

  • Cookies. When you visit the website, our server may attach a small data file known as a "cookie" to your hard drive.  This enables us to analyze usage patterns on our website in order to tailor it to our users' needs. Cookies are safe and cannot be used to deliver a virus. Cookies only identify your computer to our servers when you visit our website.  Most web browsers are set to accept cookies. If you do not wish to accept cookies, you can refuse the transfer of cookies to your computer's hard drive by adjusting your Internet browser. Without accepting a Cookie, you can browse through our site, but you will be unable to establish a shopping cart session and make a purchase online.

  • Legal Requests. Lab Rescue may lawfully disclose your Personal Information for law enforcement or regulatory purposes.


How We Manage Your Personal Information


You may have contact with us personally, by telephone, mail, over the Internet or other electronic medium.  We take all reasonable steps to keep your Personal Information secure in a combination of secure computer storage, hard copy files and other records.  We take steps to protect the Personal Information we hold from misuse, loss, unauthorized access, modification or disclosure.  You have the right to access the Personal Information you have provided to us. If you require details of your Personal Information held by us, we will need to verify your identity before meeting your request, which we will process in a reasonable time. If you find that the information we hold about you is inaccurate or out of date then we will promptly correct it upon receipt of the changes from you.


As far as permissible under law, Lab Rescue accepts no responsibility for the unauthorized access of Personal Information held by Lab Rescue.


Changes to Our Privacy Statement


From time to time, it may be necessary for us to review and revise our privacy statement. We reserve the right to change our privacy statement at any time and to notify you by publishing an updated version of the policy on the Lab Rescue website at


How To Contact Us If You Have A Problem Or Complaint


If you have any queries in relation to this policy or its administration or if you would like more details of the type of personal information Lab Rescue holds, for what purposes, and how we collect, hold, use and disclose that information, please contact Lab Rescue at


Additional Information


This Policy is part of the Terms of Use of the website and any use of the website is governed by those Terms of Use.


Terms and Conditions


Welcome to the Lab Rescue website. Please take some time to review these Terms and Conditions.  

All users of this website agree that access to and use of this website are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this website.


Pricing and Payment  


All prices listed are in Canadian dollars. You can calculate exchange rates before purchasing items by visiting . The precise rate you will pay is decided by the bank that has issued your credit card, but it will likely be very close to the current exchange rate.


Lab Rescue accepts Visa and Mastercard. The transaction will be charged to your credit card only after we have verified your card details and received credit authorization.


Use Of Imagery On Blogs


Images from may be used if credit for the origin of the images is acknowledged.  Credit all styling, images, or written content to


Terms Termination or Modification


These terms and conditions are applicable to you upon your accessing the website and/or completing the registration or shopping process. Lab Rescue reserves the right to alter or update these terms without notice at any time for any reason.

Contact Us


To contact Lab Rescue, please visit the following link:!contactus/c24vq

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